Free virtual queue & take-a-number system
For clinics, pharmacies, service counters, barbers and repair shops. People scan a QR code to take a number and wait anywhere — their phone shows how many are ahead and rings when it’s their turn. Call numbers from any computer or tablet, with a big calling screen and voice announcements.
Preparing
Ready — waiting to be collected
Waiting
Missed — call when they come back
- 📺 Calling screenFor a TV or monitor the customers can see: shows the numbers and announces them.
- 📲 Take-a-number tabletA tablet on the counter facing the customers: shows the take-a-number code (on-site mode) or the code of the order just made.
- 🖨 Print posterPrint on A4 and put it at the entrance — people scan it to take a number.
- 📱 Customer pageSee what customers see on their phone.
Use on another device
Scan this on the other device (another room, the reception desk). Anyone with this code can control the queue — don’t share it.
🔗 Backup link
Anyone with this link can manage the queue. Keep it somewhere safe (e.g. a password manager or an e-mail to yourself) — it brings the console back on a new device or after clearing the browser.
PIN lock for this device
The PIN stops casual use on this device; it doesn’t make a shared computer fully safe — sign out when you leave.
This device & queue
Café, food stall or takeaway? Use the order ready screen →
No app, no sign-up — names and phone numbers are never collected
How it works
- Set up your clinic or counter: name, rooms or counters, and services if you have more than one line.
- Print the poster and put it at the entrance; open the calling screen on a TV if you like.
- Press “Call next” — the screen announces the number and the person’s phone rings.
Questions
Do customers or patients need to install an app?
No. They scan the poster with the phone camera and get a number in the browser. On Android they can turn on notifications straight away; on iPhone they can keep the page open, or add it to the home screen to get notifications even when the phone is locked.
What data do you keep?
Only what a ticket machine needs: your name and settings, and today’s anonymous numbers. We never ask anyone for a name or phone number. Numbers are deleted every day at your chosen time; a queue not used for 60 days is deleted.
Can several rooms call numbers at the same time?
Yes. Add each room or counter, then open the console on each computer or tablet with “Use on another device” and choose which room it is. Each room calls its own patients; the screen shows them all.
How does the voice announcement work?
The calling screen uses the TV’s or computer’s built-in speech voices to say the number and the room, in Chinese, English and/or Malay. Tap the screen once after opening it, so the browser allows sound.
What if someone isn’t there when called?
Press “Missed”. The number moves to the missed list; when they come back, call it again from that list.
Can people take numbers from home?
Each phone can hold one number at a time, one network can only take a few, and you can pause taking numbers or cancel any number. For full control, turn on “On-site only”: numbers can then only be taken by scanning the code on your screen, which changes every minute — a photo of it stops working after 2–3 minutes. People without a smartphone get a number at the counter: staff press “Take a number for them”.
What do I need — any special hardware?
No. The console runs in any browser on a computer, tablet or phone. For the calling screen, any TV or monitor with a browser (or a cheap streaming stick or old laptop). Print the A4 poster on a normal printer. No ticket printer or pager to buy.
How is it different from paid queue management apps?
Most queue apps need an account, collect your customers’ names and phone numbers, and charge a monthly fee per location. This one is free, needs no account, and never asks anyone for a name or phone number — people just scan and wait.
Can barbers, salons, repair shops or government offices use it?
Yes — anywhere people wait their turn. Use one counter for a single line, or add several counters (chairs, desks, windows) that each call the next person.
Can food stalls, cafés and takeaway counters use it?
Yes — for orders that are called when ready, use the Order Ready Screen (food pickup) version of this tool: same console, with a “Preparing / Ready to collect” screen.
Is it free?
Yes, free to use, with no account.